Powerful Communication Techniques for IT Experts
The best investment in your team is a dynamic, hands-on communication skills training, designed to:
• Reduce conflict and misunderstandings
• Increase morale through respect
• Improve customer satisfaction (internal & external)
• Build trust
• Increase productivity & attitude, which always improves bottom line!
Jennifer Webb began her business in Manhattan 21 years ago and has worked with hundreds of companies like Samsung, NASA, Apple, Microsoft, the CIA, the Navy, the Air Force, Ernst & Young and has authored three books on the power of communication. Her background is in psychology and NLP, and consistently brings value to companies through her highly effective communications seminars.
Participants will learn how to manage up, inspire employees and build rapport and synergy with peers. Highly interactive, this presentation has ready-to-use techniques to implement immediate change.