In order to really work effectively with people, it’s essential to understand what they’re feeling. And a simplistic and unique way to pay more attention to the nuances of others’ feelings is to name their emotion. Not out loud, of course, but to yourself....
Most people, on their death beds, don’t wish they had stayed at the office longer answering more emails. Instead, their regrets typically begin with not living the kind of life they should have lived, or done the things they had dreamed of doing. In Seven...
According to Chris Voss, former FBI hostage negotiator and author of Never Split the Difference, being accepted and being understood are crucial in effective negotiation, and it seems equally important in most types of communication. He also states in his book...
