Have you noticed if people lack confidence, they’re apt to start a conversation with a qualifier: “I’m not sure this is the right time to bring this up…” Or, “I don’t know if this is what you meant…” What does it say loudly and clearly? That the person...
Years ago, when I attended a Toastmaster’s class because I was terribly frightened to get up in front of people and speak, someone came up to me and suggested I had talent as a speaker. And this small comment gave me a nudge that enabled me to feel confident...
There were buttons to turn on the overhead lights, but when I pushed them, nothing happened. I turned on my phone flashlight and felt around for hidden buttons. Finally, I gave up, called the flight attendant and asked how to turn on the lights. She pushed the...
I teach empathy and empathetic language, and I’ve taught it for a very long time. And I realized recently that when it came to using empathy, I was a dismal failure. Let me explain. I have a relative I don’t know very well. We’ve been thrown together recently due...
Way back in high school one of my best friends and I entered a state-wide writing contest. I won, andshe went on to become a very successful TV writer. She imagined writing sitcoms, left her teaching job to move to LA and pursue her dream, and made itbig. Among other...
