As I was sitting in an airport waiting for a red-eye recently I was oblivious to the sea of humanity all around me at a large restaurant near my gate. Lost in my emails I glanced up and realized that in both directions there were dozens of people in a dialogue with...
Lessons from L.E.A.P. …or How to Get Free Upgrades through Conscious Communication Usually my work keeps me traveling much of the time, accruing lots of travel miles and a few hotel perks. At the same time I often run into travel troubles, which is exactly what...
I was working in Atlanta last week and had someone in my class ask for techniques on how to stop and think before saying something regrettable. This is when it occurred to me statistics might actually be useful for communicators. The shortcut for variables could be...
Our goal is an absolute…it just hasn’t arrived yet This is not to say we live in a distant “what if” future; quite the contrary. We live in and appreciate wherever we are right now, but at the same time we just look at a future goal as if it’s an absolute, just not...