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What’s the secret some people possess and others don’t? A catastrophe happens and some seem to weather the disaster and keep on going. And at the same time others have the identical thing happen and fall totally to pieces. It seems one answer is how we define the...

Have you noticed if people lack confidence, they’re apt to start a conversation with a qualifier: “I’m not sure this is the right time to bring this up...” Or, “I don’t know if this is what you meant...” What does it say loudly and clearly? That the person talking has...

Years ago, when I attended a Toastmaster’s class because I was terribly frightened to get up in front of people and speak, someone came up to me and suggested I had talent as a speaker. And this small comment gave me a nudge that enabled me to feel confident...