Hello, There!

Years ago, when I attended a Toastmaster’s class because I was terribly frightened to get up in front of people and speak, someone came up to me and suggested I had talent as a speaker. And this small comment gave me a nudge that enabled me to feel confident...

There were buttons to turn on the overhead lights, but when I pushed them, nothing happened. I turned on my phone flashlight and felt around for hidden buttons. Finally, I gave up, called the flight attendant and asked how to turn on the lights. She pushed the...

I teach empathy and empathetic language, and I’ve taught it for a very long time. And I realized recently that when it came to using empathy, I was a dismal failure. Let me explain. I have a relative I don’t know very well. We’ve been thrown together recently due...