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Have you ever befriended someone while camping, hiking, bowling, or any activity where the status of career wasn’t the primary concern?  Then later you found out they were in a profession that really surprised you and definitely would have swayed your judgment on...

Pierre Pradervand in his book, 365 Blessings to Heal Myself and the World, says he starts his day by saying “Yes, thank you” at least seven or eight times as he gets out of bed. The idea--whatever comes his way that day he will not only be appreciative of, he will be...

There was a time, many years ago, when I was furious with a client and left her a message telling her she was a liar. Did this help the situation? Unequivocally not. Instead, it took much longer to clear up the issue. Regardless of her behavior my job was to pause,...