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LATEST POSTS
Acceptance is Key
According to Chris Voss, former FBI hostage negotiator and author of Never Split the Difference, being accepted and being understood are crucial in effective negotiation, and it seems equally important in most types of communication. He also states in his book...
Reaping Big Results
When in Paris with my daughter years ago, she stopped someone to ask where the war was. She meant to ask where the station was, for a train we were catching, but the words in French are similar (la gare- station and la guerre-war) and it was easy to get the wrong...
What’s the Bravest Thing You’ve Ever Done?
It was the most frightening thing I’ve done in my life. I am terrified of height and here I was climbing without any gear up a 500 feet vertical cliff, as I followed others along our route to the top of Mt. Kilimanjaro. I had specifically told our guide I was scared...