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As I often love to repeat, Einstein reminded us imagination is more powerful than knowledge. So, for just a moment, disconnect from your logical left brain and think about one aspect of your life you might be interested in changing. Then ask yourself the following...

We all know that asking the right questions and identifying root causes are key in problem solving. And a technique I’ve found useful over the years, primarily because it gets the emotion out of the dialogue, is using the “Five Why’s Deep” formula....

Have you ever wondered if you accidentally stumbled into the wrong conversation? Let’s say a family member or good friend shares something emotional with you. Immediately, because you care for this person, you suggest what should be done to rectify the situation and...