Name that Emotion!

In order to really work effectively with people, it’s essential to understand what they’re feeling. And a simplistic and unique way to pay more attention to the nuances of others’ feelings is to name their emotion. Not out loud, of course, but to yourself....

Wish I’d Answered More Emails? NO!

Most people, on their death beds, don’t wish they had stayed at the office longer answering more emails. Instead, their regrets typically begin with not living the kind of life they should have lived, or done the things they had dreamed of doing. In Seven...

Acceptance is Key

According to Chris Voss, former FBI hostage negotiator and author of Never Split the Difference, being accepted and being understood are crucial in effective negotiation, and it seems equally important in most types of communication. He also states in his book...

Reaping Big Results

When in Paris with my daughter years ago, she stopped someone to ask where the war was. She meant to ask where the station was, for a train we were catching, but the words in French are similar (la gare- station and la guerre-war) and it was easy to get the wrong...

What’s the Bravest Thing You’ve Ever Done?

It was the most frightening thing I’ve done in my life. I am terrified of height and here I was climbing without any gear up a 500 feet vertical cliff, as I followed others along our route to the top of Mt. Kilimanjaro. I had specifically told our guide I was scared...

What If?

As I often love to repeat, Einstein reminded us imagination is more powerful than knowledge. So, for just a moment, disconnect from your logical left brain and think about one aspect of your life you might be interested in changing. Then ask yourself the following...