Years ago, when I attended a Toastmaster’s class because I was terribly frightened to get up in front of people and speak, someone came up to me and suggested I had talent as a speaker. And this small comment gave me a nudge that enabled me to feel confident...
There were buttons to turn on the overhead lights, but when I pushed them, nothing happened. I turned on my phone flashlight and felt around for hidden buttons. Finally, I gave up, called the flight attendant and asked how to turn on the lights. She pushed the...
I teach empathy and empathetic language, and I’ve taught it for a very long time. And I realized recently that when it came to using empathy, I was a dismal failure. Let me explain. I have a relative I don’t know very well. We’ve been thrown together recently due...
Way back in high school one of my best friends and I entered a state-wide writing contest. I won, andshe went on to become a very successful TV writer. She imagined writing sitcoms, left her teaching job to move to LA and pursue her dream, and made itbig. Among other...
Have you ever noticed how many people seem to unpack memories of past mistakes and missed opportunities this time of year? In a recent issue of Maria Shriver’s Sunday Paper there was an article on biggest regrets. “One of the hardest lessons I’ve ever...
I was really excited at the possibility of teaching presentational skills to every employee at a prestigious Manhattan bank. At the time Dun & Bradstreet had a training division and I had worked with them creating a similar program on how to be a persuasive...
