He was walking in Manhattan when he saw an elderly woman fall in the street. He rushed over to help her and she took his hand, looked up and let go of him and said, “Go back to where you came from.” He came from San Antonio, TX, but because he wore a turban, he was...
I’m guessing many of you reading this have been part of a 360 review, where everyone at your work gets to tell you what you’re not doing well and how you can improve. I used to coach an engineer who got such devastating feedback on his 360 review one year that it...
The debate is over, we’ve taken sides and that’s fine. We’re fortunate to live in a country where we getto vote for whomever we choose. However, any language or discussion that leads to anger and meanness is counter productive toeverything we do. Kindness can never be...
I found myself watching with half amusement, half fury as a car pulled out right in front of me while I was in a parking lot nearing my grocery. Had I been looking away for an instant, we would have crashed. Did this stupid driver just think I was going to stop out of...
Want people to remember something? Make it memorable. A professor brought in a guest lecturer. He immediately took off the hazmat suit he was wearing, turned on some music and proceeded to strip. He ended up stopping when he got down to his scanty gold booty...
In order to really work effectively with people, it’s essential to understand what they’re feeling. And a simplistic and unique way to pay more attention to the nuances of others’ feelings is to name their emotion. Not out loud, of course, but to yourself....
